Return Policy
At Seamless Shopping Solutions, your satisfaction is our priority. Please carefully review our policy below:
Exchanges Only
We do not accept returns. However, if your item arrives damaged or defective, we will gladly exchange it for the same product. Please follow the steps below to initiate an exchange:
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Contact Us: Reach out to our customer service team within 14 days of receiving your order at support@seamlesssignaturesolutions.com. Please include your order number, a description of the issue, and photos of the damaged item.
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Exchange Approval: Once your exchange request is approved, we will provide you with further instructions on how to proceed.
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Replacement: After receiving the damaged item, we will send a replacement at no additional cost.
Conditions for Exchange:
- The product must be unused and in the same condition that you received it.
- All original packaging, tags, and accessories must be included.
- Exchanges are only available for the same product.
Shipping Costs:
- Customers are responsible for the shipping costs to return the damaged item. However, we will cover the cost of shipping the replacement item.
Non-Exchangeable Items:
- Due to the nature of certain products (e.g., perishable goods, custom orders), some items may not be eligible for exchange.
Note: Please ensure your shipping address is correct. We cannot be held responsible for lost or undelivered packages due to incorrect addresses.
If you have any questions or need assistance, feel free to contact us at support@seamlesssignaturesolutions.com. We’re here to help!